5 Best IT Services in Houston
1.) HoustonTech IT Support
Website: HoustonTech IT Support
Address: 11224 Southwest Fwy Suite 250-3, Houston, TX 77031
Contact info: (832) 919-7100
Operating hours: Monday – Friday: 8:00 AM – 5:30 PM
Saturday – Sunday: Closed
Google Reviews Score | 4.7/5 |
Yelp Reviews Score | 5/5 |
Clutch Reviews Score | 5/5 |
Total Reviews | 4.8/5 |
Score Consistency | 4.8/5 |
Pros
- Apple Mac support
- Lots of IT services
- Helps small businesses
- Can cater to plenty of industries
Cons
- Lack of 24/7 tech support
A relatively SEO-friendly IT service in Houston, HoustonTech IT Support lives up to their title by providing excellent tech-related services for every business who needs them – yes, even if you’re just starting out with your business!
Yes, HoustonTech IT Support offers their services to business startups who want to grow their business to the next level in the Houston area, but they can also serve businesses in the Katy, The Woodlands, and Sugar Land area, too.
And since most businesses, especially marketing and art-based businesses, use Apple and Mac to do their work, HoustonTech IT Support also has Apple Mac support – and since Apple devices are notoriously hard to fix, we appreciate their service a lot.
That being said though, where HoustonTech IT Support falls short is with their services is their lack of 24/7 tech support with their services. If your business is open on the weekends, you’ll have to wait for them to open on Mondays before they fix it.
Then again, HoustonTech IT Support can serve lots of businesses – from law firms to manufacturing companies, to even doctors offices, too! So if you’re on the lookout for great IT services in Houston, then we recommend trying them out.
2.) IT Cloud Global, LLC
Website: IT Cloud Global
Address: 1301 Waugh Dr. Suite 200 Houston, Texas. 77019
Contact info: 713-955-2535
Operating hours: Monday – Sunday: 8:00 AM – 6:00 PM
Google Reviews Score | 5/5 |
Yelp Reviews Score | N/A |
Facebook Reviews Score | N/A |
Total Reviews | 1/5 |
Score Consistency | 3/5 |
Pros
- Great for businesses and individuals
- In-house repairs for all computers
- IT services for Downtown Houston
- Server cloud backup service available
Cons
- Lack of social media presence
Branding themselves as the “best IT service in Downtown Houston,” we are impressed with IT Cloud Global’ services and the excellent IT services they provide for every Houstonian that needs their service!
We have to commend IT Cloud Global with their repair services – unlike other IT services in Houston that solely deal with software problems, they offer computer repairs for individuals and businesses, too! From Apple PCs to laptops, to PCs, they can do it!
That’s not all, too – IT Cloud Global can also build your PC for you, depending on your needs! They can either buy their parts for you, or you can bring your own parts for them, and their experts will help build and set it up for you.
The only thing we don’t like as much about IT Cloud Global is their lack of a social media presence – they do have a Facebook page, but they don’t update it regularly.
That being said though, IT Cloud Global is still a great IT service in Houston if you’re ever in need of one – and the fact that they also offer their IT services to businesses makes us like them, especially with their virus and their business IT Network service!
3.) CITOC
Website: CITOC
Address: 1080 W Sam Houston Pkwy N #130, Houston, TX 77043
Contact info: (713) 490-5000
Operating hours: Open 24/7
Google Reviews Score | 4.4/5 |
Yelp Reviews Score | 1/5 |
Glassdor Reviews Score | 3.2/5 |
Total Reviews | 3.5/5 |
Score Consistency | 3.5/5 |
Pros
- Fast resolution time
- Trusted by lots of businesses in Houston
- 24/7. 365 tech support
- Cybersecurity services available
Cons
- Long onboarding process
If their 30-minute (average) resolution time isn’t enough to get you onboard CITOC and their IT services, then their repertoire for working with businesses all over Houston might be the one that will pique your interest!
At first glance, CITOC has a lot going in for them – 28+ years of experience, a 98% CSAT rating, and a 30-minute resolution time for IT troubles. And since they’re trusted by businesses like Gulfstream, you know they know what they’re doing!
And with CITOC’s cybersecurity services, we understand why businesses trust them so much. Not only do they help protect your business from online attacks, you can also ask and consult with them if it’s your first time trying out their service, too!
But if you’re willing to try their service, you’ll need to take their onboarding process, which can take a lot of time – like, 10 days of discovery, a 30-day checkpoint, and 90 days of final onboarding, long. But once it’s done, you’ll enjoy their excellent service.
The long onboarding process aside though, their services are great. And best of all, getting their service also means you can access their excellent 24/7, 365 customer service. That, and their online form is relatively easy to fill out, too!
4.) IT Experts Company
Website: IT Experts Company
Address: 6720 Sands Point Drive Suite 101 Houston, TX 77074
Contact info: (832) 678-7111
Operating hours:
Google Reviews Score | 5/5 |
Yelp Reviews Score | N/A |
Facebook Reviews Score | N/A |
Total Reviews | 1/5 |
Score Consistency | 3/5 |
Pros
- Disaster recovery for businesses
- Onsite and remote IT services
- Free quotes
- Structured cabling service
Cons
- Lack of online presence
With a pretentious-sounding name like IT Experts Company, they have a lot to live up to, especially when you compare them to other IT services in Houston. But with the amount of services they offer, they can easily claim the title for themselves!
Their free first quote can really help businesses out there figure out how much of their budget they can allocate for their services, especially for smaller enterprises. What’s more, you can also hire their IT staff, whether you need them on-site or for remote work.
IT Experts Company can also help you out in case of an emergency wipeout or a cyberattack since they can also provide disaster recovery services, too! It comes with their Cloud Backup service, and you’ll no longer have to worry about losing data.
It seems to be an occurring theme with plenty of IT services in Houston to not be present on social media at all – and IT Experts Company also suffers from the same fate. Their social media presence is little to none – but their service makes up for it.
Speaking of IT Experts Company can also help your business with wire management with their Fiber Optic Cabling service. And since fiber optic cables tend to be more sensitive compared to other cables, the service is very much appreciated.
5.) Expert Computer Solutions
Website: Expert Computer Solutions
Address: 15810 Park Ten Pl #275, Houston, TX, 77084, US
Contact info: (713) 782-4357
Operating hours: Monday – Friday: 9:00 AM – 5:30 PM
Saturday – Sunday: Closed
Google Reviews Score | 4.3/5 |
Yelp Reviews Score | 5/5 |
Facebook Reviews Score | 5/5 |
Total Reviews | 4.6/5 |
Score Consistency | 4.6/5 |
Pros
- Virtual CIO service
- Serves lots of industries
- Free initial consultation
- Can help with employee productivity
Cons
- Work hours start at 9 AM
Yet another SEO-friendly IT service in Houston, Expert Computer Solutions lives up to their name by providing services to other industries that other IT services that might (and does) need it, too!
Yes, they can help the typical law firms and construction businesses like other IT services in Houston- but they also provide their services to schools and real estate firms as well. And you can get your first consultations for free, giving them a clear edge.
The cake on top of that is that they also provide a Virtual CIO service. A Virtual CIO, if you’re not familiar, can basically help you decide on which technological investment you can partake in to make the most ROI.
Expert Computer Solutions’ Virtual CIO reviews and evaluates your company’s current technology needs and can help you identify which needs to be upgraded or replaced once every 4 months after hiring them.
But although Expert Computer Solutions has a 24/7 emergency hotline you can contact, their business hours officially start at 9 AM, which is an hour late compared to other IT services in Houston.
But for us? That hour late is more than worth it – especially when you consider that they also help with employee productivity with their digital solutions, too!