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The Top 5 Van Rental Companies In Houston 

The Top 5 Van Rental Companies In Houston

How We Chose:

Vehicle Varieties There should be a good selection of vehicles to choose from that allows them to cater to different groups of people.
Rates Prices for the service should be well worth your money. It’s better to stick with rental companies that vary their prices depending on the duration you’ll need the van or the distance you’ll be covering.
Condition of the VehiclesIt’s essential for a van rental company to have vehicles in good condition. It’s also good to look into the different features of the van they’re renting out.
Customer ServiceYou may encounter some problems on your trip and it’s crucial to find a company that can help you out with your concerns. 

1. Capps Van & Truck Rental

Capps Van & Truck Rental's Homepage

Services: Personal and Corporate Truck Rental

Website: https://gocapps.com/

Address: 7525 North Freeway Houston, Tx 77037

Contact Details: 281-405-9484

Operating Hours: Monday to Friday: 9 AM to 5 PM; Saturday to Sunday: 9 AM to 12 PM

Google Reviews Score4.3/5
Yelp Reviews Score4/5
Total reviews4/5
Score consistency 5/5
Vehicle Varieties4/5
Rates
(A higher score means better value)
4/5
Condition of the Vehicles4/5
Customer Service4/5

Pros

  • They have really good quality cars
  • The price quotations are cheaper in comparison to other companies

Cons

  • They do not have a lost and found for left behind items
  • There are reports of staff overcharging

Capps Van & Truck Rental was founded in Dallas, Texas back in 1972 and currently has a total of 11 branches. They offer van rental both for personal use and for commercial use.

The vehicles they carry can assist with hauling cargo, seating multiple families, and heavy-duty pick-ups. You can choose to rent a van, suburban, or a ¾ ton pick-up truck depending on your needs. 

They have an easily available list of vehicles that they rent out which includes how many passengers it can sit and a general idea of the interior of the van. They’re also known for having really good quality cars, most of which are brand new. 

What we like about Capps Van & Truck Rental is that they offer cheaper price quotations compared to other rental companies. This is always a win as you wouldn’t want to spend too much for a vehicle rental.

However, it’s important that you always bring your items with you once you return the rented vehicle. They, unfortunately, do not have a lost and found counter so you definitely won’t be seeing your things once you leave.

There have also been reports of some staff overcharging some clients. This is definitely a headache to deal with and it’s also very unprofessional. 

Make sure to call ahead for a quotation and to remember the staff’s name as well. This should prevent you from being overcharged.

Overall, Capps Van & Truck Rental is a great choice if you’re looking for good quality cars to rent out that fits your budget. Just make sure you aren’t being overcharged and you can always compare their prices with other companies as well!

2. PV Rentals, Leasing & Sales

PV Rentals, Leasing & Sales' Homepage

Services: Passenger and Commercial Vehicle Rental

Website: https://gocapps.com/

Address:  5810 S Rice Ave, Houston, TX 77081, United States

Contact Details: +1 713-667-0665

Operating Hours: Monday to Friday: 7 AM to 6 PM; Saturday: 7 AM to 12 PM

Google Reviews Score4/5
Facebook Reviews Score3.5/5
Total reviews4/5
Score consistency 5/5
Vehicle Varieties5/5
Rates
(A higher score means better value)
4/5
Condition of the Vehicles4/5
Customer Service5/5

Pros

  • Better rates than chain rental stores
  • They have great customer service

Cons

  • They may have a waitlist for specific vehicles
  • Dirt on vehicles are hidden with shine chemicals

PV Rentals, Leasing & Sales was founded back in 1983. They’re a Houston-based company with vehicles that travel all throughout the United States.

They have vehicles that can be rented out for both personal and commercial use. Their commercial clients usually include contractors, industrial companies, schools, churches, caterers, and more.

What we really like about PV Rentals, Leasings & Sales is how they have much better rates compared to other stores. There aren’t reports of experiences regarding overcharging, though, which happens quite a lot with these kinds of companies. 

They’re also known for their really good customer service. The employees always treat you like a familiar face and they’re very attentive in explaining the contracts so that you don’t miss out on anything.

If this is your first time renting out a vehicle, you definitely won’t feel intimidated. The staff is always willing to answer your questions and explain thoroughly.

A downside to PV Rentals is that they may have a waitlist for specific vehicles. It’s best to call in advance once you know what type of vehicle you’re going to use. 

There have also been complaints from detailers that they don’t clean their vehicles that well and instead use “shine chemicals” to hide dirt on their vehicles. This should be fine if you just need a quick vehicle to get your way around.

Overall, if you’re looking for a place with a wide range of vehicles and good customer service, PV Rentals, Leasing & Sales should definitely be on the top of your list.

3. Enterprise Rent-A-Car

Enterprise Rent-A-Car's Homepage

Services: Personal Car Rental, Commercial Vehicle Rental, Car Sharing Service

Website: https://gocapps.com/

Address:  6829 Greenbriar Dr, Houston, TX 77030, United States

Contact Details: +1 713-520-5558

Operating Hours: Monday to Friday: 8 AM to 5:30 PM; Saturday: 9 AM to 12 PM

Google Reviews Score4/5
Yelp Reviews Score3.5/5
Total reviews4/5
Score consistency 5/5
Vehicle Varieties5/5
Rates
(A higher score means better value)
4/5
Condition of the Vehicles5/5
Customer Service4/5

Pros

  • Very helpful employees
  • Offers upgrades
  • Has a membership-based rental system

Cons

  • Unpredictability with car reservations
  • They are understaffed

Enterprise Rent-A-Car was founded in 1957 and is now the largest transportation solutions provider with over 8,000 locations worldwide. 

They offer car, truck, and van rentals. On top of that, they also offer car sharing and car sales. The vehicles they offer range from cars, SUVs, and trucks to vans and exotic cars. 

You can also purchase a vehicle from them. On their website, you can browse through vehicles depending on your preference and budget.

They also offer “Car Share,” which is a membership-based rental system.

Once your membership is approved, you can rent a car anytime you’d like. It can be for an hour, a day, or overnight.

The easiest way to make a reservation is to use Enterprise’s app that’s available on the App Store and on Google Play. They have a diverse range of vehicles you can choose from depending on your needs.

Their employees are said to be very helpful and they try their best to communicate with other branches if they don’t have a car for you in their location. Sometimes, they would even offer complimentary upgrades for the hassle.

A common concern, however, is that some people have encountered problems with their reservations. Even if they’ve reserved in advance, they receive calls or arrive at the branch only to find out that they don’t have a vehicle waiting for them.

There are also concerns about them being understaffed. Despite the great service they provide, the lack of manpower becomes a hassle to clients especially when they have immediate concerns.

Overall, we’d still recommend Enterprise for its helpful staff and its membership-based rental system which can be a huge benefit to those who regularly need a car on the go.

4. Elite Rent a Car

Elite Rent a Car's Homepage

Services: Passenger and Commercial Vehicle Rental

Website: http://eliterac.com/

Address:  10001 Westheimer Rd #2960, Houston, TX 77042, United States

Contact Details: +1 281-727-0267

Operating Hours: Monday to Friday: 8:30 AM to 5:30 PM; Saturday: 9 AM to 1 PM

Google Reviews Score4.6/5
Yelp Reviews Score5/5
Total reviews5/5
Score consistency 5/5
Vehicle Varieties5/5
Rates
(A higher score means better value)
4/5
Condition of the Vehicles5/5
Customer Service4/5

Pros

  • Very quick to respond to any concerns
  • Easy online scheduling
  • Quick vehicle pick-up process 
  • Transparency with rental fees and additional charges

Cons

  • Vehicle rental extensions are sometimes denied
  • Lack of coordination with the staff

Elite Rent-A-Car has been in service in Houston for more than 18 years. They offer a wide variety of vehicles depending on your needs. You can rent for short-term and long-term trips.

What we like about Elite Rent-A-Car is that they have online scheduling for rentals.

On their website, you just need to input your pickup location and your pick-up and drop-off date. You’ll then be shown the cars that you can choose from and the total rate you’ll be paying.

If you also have any concerns, you can simply call their hotlines. We like how they quickly respond to any questions you may have over the phone. 

If you also have questions about their fees, it’s best to call one of their staff. They’re very transparent about any rental fees and additional charges that you may encounter. 

It’s always good to know how much you’re paying as being surprised with unexpected charges can be a huge headache.

If you suddenly need to extend your trip, you might want to give them a call in advance. There are some instances wherein extensions are denied, which can be quite a hassle especially if you’re trying to maximize your trip.

There have also been reports that the staff does not coordinate well with each other, especially regarding details on certain clients and their trips. This is quite bothersome as it is their responsibility to keep themselves updated on your trip.

Overall, we’d still recommend Elite Rent-A-Car, especially for those who want an efficient scheduling and pick-up process. 

5. Airport Van Rental – Houston

Airport Van Rental – Houston's Homepage

Services: 8-15 Passenger Van Rental, Licensed Chauffeurs, 24/7 Contactless Pick-up 

Website: https://www.airportvanrental.com/location/texas/van-rental-houston

Address: 5650 Greens Rd, Houston, TX 77032, United States

Contact Details: +1 281-849-8309

Operating Hours: Monday to Friday: 8 AM to 6 PM; Saturday & Sunday: 8 AM to 3 PM

Google Reviews Score3/5
Yelp Reviews Score4/5
Total reviews5/5
Score consistency 4/5
Vehicle Varieties3/5
Rates
(A higher score means better value)
4/5
Condition of the Vehicles5/5
Customer Service4/5

Pros

  • Contactless pick-pp
  • Accommodates last-minute reservations
  • Very cheap rental fees

Cons

  • Reported issues about faulty vehicles
  • Not transparent with the rates and charges

Airport Van Rental is a family-owned company that’s been around for 12 years. They specialize in renting out vans, from 8-seater ones to 15-seater ones. 

You can easily book your rentals online on their website. You simply have to input the pick-up location, pick-up date, and return date. 

If you prefer contactless rental options, Airport Van Rental has that too. All of the paperwork will be done in advance so that you only have to pick up your vehicle once you arrive and the best part is that you can avail of this service anytime. 

Airport Van Rental is known for having very cheap rental fees. They also accommodate a lot of last-minute reservations which is really convenient as it’s difficult to secure a vehicle right when you need it. 

It’s important to note, however, that they have had some issues with faulty vehicles. Make sure to check out your vehicle prior to leaving and to talk to your customer service agent to have everything in place.

While this may be an extra added step, it’s much better than driving around with a faulty car and having to have it repaired. 

There are also some reports of them not being transparent with their rates and charges. It’s best to call ahead to ensure you get a proper quotation.

In addition, customers have noted the importance of reading the fine print. This will save you a lot of unexpected fees that the staff might not discuss with you beforehand.

Overall, if you’re in need of a last-minute van rental service, you might want to give Aiport Van Rental a try.

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